Terms of Service
October 13, 2026
iStoryTracker is operated by Zhang Tao, an individual operator based in China. Contact: support@istorytracker.com.
Acceptance of Terms
By accessing iStoryTracker, you agree to these Terms and to use the service only for lawful research involving public Instagram profiles. If you do not agree, do not use the service.
Description of Service
The service provides public Instagram Story and Post queries, downloads where available, and a Story archive for one tracked public account during active paid access. Posts are available in search and are not tracked. We do not provide access to private Instagram accounts or require your Instagram password. iStoryTracker is not affiliated with or endorsed by Instagram or Meta.
User Accounts
You are responsible for the email, authentication provider, and activity associated with your account. Keep your login secure and contact support if you believe your account or member searches were used without authorization.
Membership and Payments
A weekly subscription costs USD 6 and renews every 7 days until cancelled. A monthly subscription costs USD 16 and renews monthly until cancelled. A single-month pass costs USD 19.90, provides 30 days of access, and does not renew. Payments are processed by Waffo Pancake. Applicable taxes and the total payable amount are shown at checkout.
Story Tracking
An active member may track one public Instagram account at a time during the applicable paid access period. The service generally attempts one check per hour, but checks and notifications are not guaranteed to occur at an exact time or to capture every Story. Private, expired, deleted, restricted, or unavailable content cannot be accessed. Switching accounts does not extend the paid access period.
Service availability
Public content and service availability depend on the source account, upstream providers, rate limits, and technical conditions. Requests may be temporarily rejected when made too frequently. We do not guarantee uninterrupted service or capture of every Story.
Subscriptions and Cancellation
Subscribers can manage or cancel future billing through the account billing entry. Cancellation stops future renewal charges, and access generally continues until the current paid period ends unless a refund, chargeback, abuse review, or payment failure changes the account status.
Refund Policy
Refund eligibility is governed by the Refund Policy. Failed paid lookups, duplicate charges, unresolved billing errors, or subscription issues should be reported with the account email, checkout id, and relevant search context.
Acceptable Use
You may not use iStoryTracker for harassment, stalking, spam, credential collection, automated abuse, scraping beyond normal product use, resale of raw data, or attempts to bypass Instagram privacy restrictions.
Instagram Data and Privacy
Results depend on public availability, third-party data sources, Instagram changes, account visibility, rate limits, and technical conditions. A public signal should be treated as research context rather than an official Instagram audit log.
Intellectual Property
The service, interface, brand, copy, and software are owned by iStoryTracker or its licensors. You may not copy, reverse engineer, or reproduce the service except as allowed by law.
Disclaimer of Warranties
The service is provided on an as-is and as-available basis. We do not warrant uninterrupted access, exact ordering of public lists, availability of every public profile, or commercial outcomes from using the data.
Limitation of Liability
To the maximum extent allowed by law, iStoryTracker is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from use or inability to use the service.
Termination
We may suspend or terminate access, membership, account features, or billing eligibility when we detect abuse, payment fraud, chargeback risk, security risk, legal risk, or conduct that violates these Terms.
Changes to These Terms
We may update these Terms as the product, providers, laws, or payment flows change. Material changes will be reflected by the last-updated date or an in-product notice when appropriate.
Contact Us
Questions about these Terms, billing, account access, or legal requests can be sent to support@istorytracker.com. Include enough detail for us to identify the account and issue.